At first glance, few technologies feel as unsexy as voice. From a user’s perspective, little has changed since the days of Alexander Graham Bell. Most see voice as a mature technology that simply connects people in real-time across a distance. But voice is experiencing a wave of innovation that will fundamentally alter this definition.
During Mobile World Congress, Jae-woan Byun, the CTO of SK Telecom, condemned current voice offerings as “boring for users” but promised a “second tsunami” that could change everything.
The first tsunami was about messaging. It swept away SMS volumes and revenues and resulted in the kind of valuation that Facebook placed on WhatsApp. Thanks to the elimination of the historical limitations that telephony placed on voice, we are already sensing the shockwaves of the next tectonic shift.
Voice will be:
Available every “wear.” Voice is fast becoming a primary interface for wearable technology. Voice will soon…
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